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AI-Powered Customer Support Suite

AI-Powered Customer Support Suite

An intelligent, generative AI chatbot suite offering real-time customer service automation with seamless integrations. Powered by proprietary AI models, this platform enables rapid, accurate, and standalone support experiences without relying on external providers like ChatGPT.

Key Features

  • Resolve up to 80% of customer queries with AI
  • Scan and train models using website, articles, or help center content
  • Fully customizable chatbot workflows with dynamic skills
  • Real-time customer engagement with no response lag
  • Enterprise-grade data security hosted within platform

Platform Screenshots

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Technical Specifications

Frontend

  • Conversational UI with branded avatars and widgets
  • Visual builder for chatbot flows and response mapping
  • Live preview and analytics dashboard for admins

Backend

  • Proprietary AI model (no external dependencies)
  • Multi-source knowledge training (web, articles, help centers)
  • Dynamic chatbot skills: collect info, create tickets, show products, escalate
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Welcome to Acote- your partner in innovation. We deliver smart AI and Big Data solutions, secure software and web development, reliable cybersecurity, dependable BPO services, and creative digital strategies. We’re here to power your digital transformation and business growth from design to deployment.

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